2020 Q2 Apartment Jobs Snapshot

With restrictions on covid-19 easing, non-essential workers and stores are expected to re-open soon.


On behalf of the National Apartment Association (NAA), I want to say THANK YOU! The emergence of COVID-19 this spring and the impact on the rental housing industry is something none of us have been through. New challenges and new protocols have become the norm. While the crisis is not yet over, NAA working with our state and local affiliates and our supplier members, is organizing an effort to thank all our onsite teams.

We can all agree that our industry’s onsite workers have gone above and beyond in serving the over 40 million Americans who call apartments home. Providing safe homes, keeping them maintained properly, working with residents who have financial issues due to COVID-19-induced layoffs or pay reductions, keeping spirits up among residents who must socially distance while working from home and in many cases, educating children from home – these are just a few of the day-to-day responsibilities of rental housing professionals. Our industry does not stop in a crisis. Many have risked their own health and that of their families to take care of their residents in the COVID-19 pandemic.

Despite the uncertainty and economic damage caused by the COVID-19 pandemic, apartment hiring stood resilient during Q2 2020.

In this edition of NAAEI’s Apartment Jobs Snapshot, job openings in the apartment industry comprised nearly 44.0 percent of positions available in the real estate sector, well above the 5-year average of 31.5 percent. Property manager positions were the most sought after, as they play a critical role in ensuring that all COVID-19 safety precautions are in effect. Dallas, Los Angeles, Atlanta, Washington, DC, and Seattle ranked highest for apartment job demand. Leasing momentum for student housing is increasing as most universities will open to on-campus classes, resulting in high demand for leasing consultants.

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